Privacy & Cookies

This website privacy policy outlines how Arena MK protects and makes use of the information collected when you use this website.

Any information collected from your use of this website will only be used in the ways described in this privacy policy.

This policy may be updated at any time. The latest version will be published on this page. This website privacy policy was last updated on: 17/04/18

If you have any questions about this policy, please email privacy@arenamk.com or write to: Arena MK, Stadium MK, Stadium Way West, Milton Keynes, MK1 1ST.

We gather and use certain information about individuals in order to provide products and services, and to enable certain functions on this website. We also collect information in order to better understand how visitors use this website.

What data we collect

While you are using this site we may collect the following information:

  • Name and employer information
  • Contact information, including email address
  • Demographic information, such as postcode and interests
  • Website usage data
  • Other information relevant to enquiries made via the website
  • Other information pertaining to special offers and surveys
  • Any other information you may give in a comment section

How we use this data

Collecting this data helps us to provide you with relevant products and services, and improve what we offer, by understanding what you are looking for from the company and when using this website.

Specifically, we may use data collected:

  • To contact you in response to a specific enquiry.
  • To send you promotional emails about products, services, offers, and other things we that are relevant to you, based on the preferences given by you when signing up to receive these emails.
  • To improve the products and services we provide.
  • For our own internal records

Cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options, or functions that are specific to you. They also enable us to see information like how many people use the website and what pages you visit.

We use cookies to analyse our web traffic using an analytics package. This package aggregates usage data (e.g to tell us how many people visit a specific page on our website over a week), which helps us to improve the website structure, design, content, and functions.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you can set your web browser to refuse cookies.

Unless you change your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website you will see tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email.
  • Select your preferences for email marketing, in order to receive relevant communications.

When you agree to allow us to use your information for marketing purposes, you can change your mind at a later date, to opt-out of receiving marketing communications you can:

  • Use the “Unsubscribe” button at the bottom of every marketing email we send
  • Send an email to privacy@arenamk.com
  • Write to us at: Arena MK, Stadium MK, Stadium Way West, Milton Keynes MK1 1ST

We will never lease, distribute, or sell your personal information to external third parties unless we have you permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and The General Data Protection Regulation.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in with the Data Protection Act 1998, and The General Data Protection Regulation.

Links from our site

Our website may contain links to other websites.

Please note we have no control over websites outside of the arenamk.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Some sections of our site may feature external forms which open while in our pages, such as ticket purchasing tools. These are on our website on behalf of external third parties in order to help them deliver products, services, and offers relating to Arena MK (e.g events being held at Arena MK). While the page they are hosted on is within the arenamk.com domain These features are not managed by Arena MK, and are powered by external domains. Any information submitted via these features is not collected or stored by Arena MK. Please take note of any external third parties you provide your information to, as this will be subject to their privacy policies. Arena MK is not responsible for the protection and privacy of data submitted in this way.

Always be wary when submitting data to other websites. Read the site’s privacy policies fully.

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